Unbelievable! Many users in response to the throng of issues from the device are "well it's a first generation product". What?! So you're telling me it's OKAY for a production unit to be laden with bugs and issues 'just because it's first generation'???
That's the dumbest response I have ever heard... when a product exits the prototype stage it should be in a state that's been tested an usable. Of course there are always exceptions, but manufacturers usually acknowledge the problem
and provide a fix.
And then in response to "well I purchased the product so it shouldn't exhibit issues", then the one guy was going on about getting a better job to pay for it.
MONEY IS NOT THE ISSUE!!! The issue is that a company (Microsoft) released hardware that lacked the R&D to ensure there are no serious issues. From a hardware standpoint this makes sense, as Microsoft would have had to outsource hardware development because... THEY'RE NOT A HARDWARE MANUFACTURER BY TRADE. They have no experience in electrical engineering.
And for the record, the guy talking about price ranges is too young to know that computers cost $20K before they were a commodity item. I have a tower from 1993 that was $14K back when it was new, and a monitor that was $8K in 2003.
My new computer (in 2015) cost $5K since it has 96 GB of RAM and the best intel CPU on the market. Guess what, it has no issues and a three year warranty! If I were to buy a Microsoft 'Surface Book' and it had multiple issues that Microsoft refused to fix, well, it would be worse than being an issue of money since I'm losing productivity
. Microsoft can't 'pay back' the time lost and the frustration going through MS support; which don't even get me started on.